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![]() ![]() ![]() Give a refund: You can issue the refund as cash, a check, or a credit card refund.Retain as an available credit: You can use this credit as a payment for another transaction.QuickBooks enters a negative amount in your A/R register for the credit memo.On the Available Credit window, choose one of the following:.You have to Enter the returned items in the line item area.From the Customer: Job drop-down, click on the appropriate Customer.From the Customers menu, click on Create Credit Memos/Refunds.Check out the steps below: Create a credit memo for returned items Record a credit memo or refund in QuickBooks DesktopĬheck out the steps to Record a credit memo or refund in QuickBooks Desktop. Issue a refund check for an overpayment.Create a credit memo for returned items.Record a credit memo or refund in QuickBooks Desktop.
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